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Installation Error

2/21/2014 9:23 AM

Steve

Joined: 2/20/2014

Posts: 17

Re: Installation Error

Can you please hit the LOGIN in the footer.

When I do It pops up blank. Do you see the same thing?

Steve

2/21/2014 9:32 AM

Aderson Oliveira

Joined: 12/28/2009

Posts: 1011

Re: Installation Error

I think the upgrade didn't go well. Because of the many attempts the upgraded site most likely got corrupted.

Even when you try the regular login http://tiferethisraelgreenport.org/de... - the login control doesn't load.

I would suggest that you redo the upgrade: Get the site back to where it was before the upgrade and then go through with it again, now that you have permissions setup properly.

That is what I can recommend.

2/21/2014 9:55 AM

Steve

Joined: 2/20/2014

Posts: 17

Re: Installation Error

OK, I'll do that.

Do I need to do anything with the web.config file like we did last night?

2/21/2014 10:08 AM

Aderson Oliveira

Joined: 12/28/2009

Posts: 1011

Re: Installation Error

Not sure. I have never seem that issue before. Maybe before trying the upload, add the following lines inside the <connectionStrings> </connectionStrings> tags

see if the site still runs after that and is so, then upgrade.

2/21/2014 6:23 PM

Steve

Joined: 2/20/2014

Posts: 17

Re: Installation Error

Aderson,

Here's what the host people think. What is your opinion?

))))))
We are still looking into the idea of reverting back to an older version and then doing the upgrade. Normally that would be the simplest solution. The challenge that we are concerned about was that the older version had some underpinning problems that were corrected today. By rolling back and them moving forward, those corrections would be lost. With all that being said, we are still trying to plan things out to see if we can go with your plan. It may ultimately be better to just move forward and correct the individual items as they come up.

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